A finance/banking company is looking for a Bilingual Japanese/English Client Services Representative to join their team in Los Angeles, CA. This position is responsible for addressing customer inquiries on cash management products or related banking services (by email or phone). AA or higher degree, 2+ years of Customer Service work experience in Corporate Companies or finance/banking, and the ability to read, write, and speak Japanese is required. This is a Hybrid, full-time, non-exempt position, and excellent benefits including 401k.
Bilingual Japanese/English Client Services Representative Duties:
-Log customer data and inquiry information into proprietary system.
-Work with our partner bank to provide set up service support and troubleshooting issues.
-Manage customer entries into our billing database for the purpose of generating invoices.
-Collaborate with their back-office operations, Deposit & Clearing, and Investigations departments for wire transfer issues and inquiries.
-Work together and problem solve along with the product team to assist in resolving issues.
-Develop good knowledge of bank cash management products to provide assistance, support and customer service to sales team and corporate banking relationship managers.
-Develop strong knowledge of internal policies and procedures in order to effectively execute processes.
-Keep close communication with the Senior Client Service Representatives on daily tasks and progress.
Bilingual Japanese/English Client Services Representative Skills:
-Must have 2+ years of Customer Service work in Corporate companies or banking/financial services experience
-Must have AA or higher degree
-Must be able to speak, read, and write Japanese
-Ability to use time efficiently and effectively and remain customer service oriented while handling large volumes of customer inquiries.
-Builds constructive and effective relationships with internal and external parties, using diplomacy, respect, and tact.
****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. ****
-----------------------------------------------------------------------------------------------
Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been one of the leading recruiting firms in North America when it comes to working with Japanese Businesses for almost 25 years. We have offices in Los Angeles, Chicago, Atlanta, Texas, New Jersey and Canada. Our services are based on the needs of our clients, and we connect them with qualified candidates in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, and Oil & Gas industries. With the recent expansion to California and the NYC/NJ area, our coastal offices have started working with clients in the Banking, Finance, and Entertainment Industries. We like to take the approach of working one on one with each of you to ensure that we have the best understanding of your background and what it is you are looking for in a career.
Job Description Job Description ESSENTIAL DUTIES & RESPONSIBILITES # On call position. Covering call outs and staffing shortages as needed including opening and/or closing shifts, weekends, holidays. # Ensure consistent and quality customer experience through proper...
Here are the job details for your review: Job Title: Nurse Practitioner Core Location: 7603 Culebra, San Antonio TX - 78251 Pay Rate: $77.12/Hourly on W2 Duration: 7 Months (contract-to-hire) Schedule: Every other weekend required. M-F:830a-730p, Sa:9a-53...
...Customer Service Representative (CSR) - High Volume Call Center - Full Time! Are you someone who provides service with a smile? Do you... ...flexibility as this position usually works a few rotating evenings (NOT OVERNIGHT) and day-shift Weekends. BI-LINGUAL A PLUS!!! THIS IS NOT A...
...support students in achieving behavioral and academic goals Assist in promoting socially appropriate behaviors and coping strategies... ...(required); associate or bachelors degree in education, psychology, or related field preferred Previous experience working with...
...an extremely family-friendly community Foodie's paradise- incredible Indian restaurants, delicious Tex-Mex, Ethiopian cuisine, vegan-friendly dining, and more Stunning community with beautiful parks, over 200 miles of trails, and ample hunting grounds and fishing...