Inbound Call Center Assistant Job at NI Features, Charlotte, NC

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  • NI Features
  • Charlotte, NC

Job Description

Are you ambitious, driven, and ready to develop both professionally and personally? Do you thrive in a fast-paced environment where every call is an opportunity to learn and grow? If you're looking for a dynamic role with career progression, top-tier training, and a supportive team, this is the perfect opportunity for you!

Why Join Us?

We are a fast-growing company looking for motivated individuals to join our Inbound Call Center Team in Charlotte. No experience? No problem! We provide full training to help you build valuable skills in customer service, problem-solving, and communication essential for long-term career success.

What Youll Be Doing:

  • Engage with customers over inbound calls, providing product information and assistance.
  • Develop your communication skills by building strong customer relationships.
  • Answer inquiries, resolve issues, and provide solutions to ensure customer satisfaction.
  • Work alongside industry experts to learn best practices in customer engagement.
  • Track and document interactions to ensure seamless customer experiences.
  • Collaborate with a driven team to meet and exceed performance goals.

What Were Looking For:

  • Career-driven individuals eager to grow within a company.
  • Excellent communication skills with a natural ability to engage with people.
  • A positive, go-getter attitude and the ability to thrive in a fast-paced setting.
  • Strong problem-solving skills and a results-driven mindset.
  • The ability to multitask and stay organized while handling customer interactions.
  • A team player mindset with the desire to learn from experienced professionals.

What We Offer:

  • Competitive Pay & Bonus Potential Earn while you learn!
  • Comprehensive Training Program Gain industry-leading customer service skills.
  • Career Growth Opportunities We promote from within!
  • A Supportive, Energetic Work Environment Join a team that pushes you to succeed.
  • Flexible Scheduling Options Full-time and part-time positions available.
  • Valuable Professional Development Enhance your resume with transferable skills.

If you're ready to launch your career in a role that challenges, excites, and rewards you, we want to hear from you! Apply today and take the first step toward a future filled with opportunities.

Job Tags

Full time, Part time, Flexible hours,

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