LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

Z25yNGpXQ1lTSkRIanZuc3NxcFdrdW5uTXc9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Underwood Law Firm, P.C.

Attorney (Remote) Job at Underwood Law Firm, P.C.

 ...Our firm has been recognized as the experts in the field in Newsweek, the LA Business Journal, and as a nominee for the prestigious Vanguard Award from Law.com. Responsibilities: Drafting pleadings, discovery, and legal correspondence; Appearing for court... 

Drake Star Detectives-Baltimore

Security Officer Job at Drake Star Detectives-Baltimore

We are looking for a competent individual with Private Detective or Security Guard Certifications to undertake the surveillance of the premises and protection of staff, residents, and visitors. You will be responsible for detecting any suspicious behavior and preventing... 

Sysco

Forklift Operator (Hiring Immediately) Job at Sysco

 ...This role operates and maintains equipment associated with warehouse activity and performs other related duties as required. Control...  ...Demonstrated ability to disseminate numerical data. Manage work time efficiently. Follow procedures and policies. Perform... 

Tata Consultancy Services

Teradata Developer Job at Tata Consultancy Services

 ...Design and develop Tera Data ETL jobs and data pipelines.Design, develop, and support enterprise data warehouse solutions leveraging Teradata and related tools.Extract data from various sources, transform it, and load into target systems.Ensure data quality, integrity,... 

Computer CORE

Virtual Assistant work from home/Flexible hours Job at Computer CORE

 ...computer literate with proficiency in Microsoft Office. Highly organized. Benefits: Flexible schedule Paid time off Work from home 2 weeks paid time off per year Paid holidays Health, dental, vision, and life insurance Retirement plan with...