Job Description

Job Description

Job Description

POSITION OVERVIEW

This role involves reading electric, gas, and water meters, along with performing minor maintenance on them. When not engaged in meter reading, the individual assists line crews with a variety of tasks and helps maintain and service the AMI system.

QUALIFICATIONS AND REQUIREMENTSExperience, Education, and Training

• Requires a high school diploma or equivalent.

Requirements

• Must pass pre-employment drug testing and submit to periodic drug testing as required by applicable laws.
• May be required to work weekends or a variety of shifts.
• Subject to emergency call-in.
• At least 18 years of age.
• Must have a valid Drivers' License.

Abilities

• Excellent customer service skills.
• Demonstrate a positive attitude, good work ethic, promptness in work arrival and in accomplishing all tasks.
• Follow oral and written instructions.
• Operate vehicles and equipment with both standard and automatic transmissions.
• Accurately document and maintain simple records and logs as well as brief reports.
• Read and apply instructions.
• Communicate effectively verbally.
• Effectively welcome and embrace differences among employees and citizens.
• Perform effectively as a member of a team in carrying out the City's stated mission and philosophy.
• Present an overall professional image.
• Deal effectively and courteously with associates and the general public.
• Perform the essential functions of the job without posing a direct threat to the health and safety of self or others.

FUNCTIONSEssential Functions

1. Read electric, gas and water meters by routes.
2. Meet and work with the public effectively and courteously.
3. Answer customer questions and refer customer questions/complaints to appropriate person or department.
4. Report damaged electric, gas or water meters to the appropriate supervisor.
5. Report meters found that are in the computer system or discrepancies in status of accounts.
6. Report unusual consumption, unauthorized usage or cut seals to the appropriate person or department.
7. Perform work with a high level of accuracy and professionalism.
8. Responsible for use, care and security of tools, vehicles, equipment and materials utilized.
9. Train other personnel in job-related operations.
10. Assist in resequencing of meter routes when needed.
11. Report access problems to appropriate supervisor.
12. Perform minor meter maintenance and repair duties.
13. Perform Meter checks and verification to ensure AMI accuracy and reliability
14. Trim trees and/or grinds brush.
15. Assemble required materials, tools and equipment to start projects.
16. Assist departments in after-hour emergencies.
17. Assist construction crews as needed.
18. Other duties as required.

Other Requirements

Environment

• Above average accessibility of all work sites required for the position.
• Above average exposure to weather and temperature extremes.
• Above average exposure to chemicals and fumes.
• Average exposure to heights and darkness.
• Above average exposure to work safety hazards.
• Average amount of overtime/extended work hours required.
• Above average exposure to dust and loud noises.
• Above average exposure to cramped spaces.

Physical

• Normal physical mobility: movement from place to place on the job, considering distance and speed.
• Normal physical agility: ability to maneuver body while in place.
• Normal physical strength to handle routine office materials and tools.
• Normal physical strength to handle 50 lb. objects, considering frequency.
• Normal endurance and dexterity of hands and fingers.
• Normal physical balance: ability to maintain balance and physical control.
• Normal coordination, including eye/hand, hand/foot, etc.

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Job Tags

Shift work, Weekend work,

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