Are you looking to work alongside leaders in the mortgage industry that will help you grow your career? We’re looking for a full-time loan partner that will help our applicants get mortgage ready and support them throughout the loan process. Jobseekers should be organized, detail-oriented professionals driven to succeed in their role. If you’re interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! Compensation: $65,000 - $85,000 Responsibilities: Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items Provide administrative support such as screening and making calls, booking appointments, etc. Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator Qualifications: Preferred degree in banking or finance, and a high school diploma or equivalent is required Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred Highly motivated and goal-oriented with excellent customer service and communication skills At least 3 years of professional office environment required, preferably as a loan officer assistant or mortgage assistant About Company As a powerhouse within CrossCountry Mortgage, the Robb Team is built on experience, trust, and client-focused execution. We’re deeply committed to personalized service, streamlined processes, and long-term relationships. From intake to closing, we aim to be the client’s lender for life, with efficient workflows, proactive communication, and smooth closings. We’re deeply rooted in the markets we serve, with strong referral networks and a reputation for responsiveness. We Deliver: Fast, reliable pre-approvals Weekly client and partner updates Clear guidance from the app to close A relationship-first approach that keeps clients coming back We’re Looking For: Client-first professionals (in-person) Process-driven and detail-oriented Thrive in fast-paced, relational roles Strong communicators who value transparency WHRE2 Compensation details: 65000-85000 Yearly Salary PI093f338a7d61-25448-37940570
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