Job Description

Join Our Team as a Restaurant General Manager for Charter House in a dynamic airport restaurant environment!

• $60,000 / year Base Pay
• Opportunity for quarterly bonus and year-end super bonus
• Career Growth Opportunities
• 401K with amazing company match

Are you an experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?

We have an exciting opportunity for a Restaurant General Manager in the Bradley International Airport (BDL). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You’ll Do:

• Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action.
• Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.
• Cost Control: Optimize food and labor costs to maximize profitability.
• Lead and Develop the Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
• Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
• Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.

What We’re Looking For:

• Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience & Technical Training: Minimum of three (3) years restaurant management experience in a General Manager role required. Full Service Restaurant General Management experience required. Culinary background is desirable.
• Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

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