Job Description

Job Description

Job Description

Description:

Are you ready to ride the wave of excitement and lead our retail team to new heights? The Palm Springs Surf Club is on the lookout for a dynamic and enthusiastic Retail Manager who thrives in a fast-paced, fun-filled environment. If you have a passion for surf culture, a knack for sales, and a love for creating unforgettable customer experiences, we want you to join our crew! Position Overview.

The Retail Store Manager is responsible for overseeing the daily operations of a retail store, ensuring smooth and efficient functioning, maximizing sales and profitability, and providing excellent customer service. The manager will lead and motivate the store team, manage inventory, and ensure compliance with company policies and procedures

Key Responsibilities

- Oversee daily store operations, including opening and closing procedures.

- Lead, train, and motivate store staff to achieve sales targets and provide exceptional customer service.

- Monitor inventory levels and manage stock replenishment to ensure product availability.

- Implement and maintain visual merchandising standards to enhance the store's appearance.

- Handle customer inquiries, complaints, and feedback in a professional manner.

- Analyze sales data and prepare reports to track performance and identify areas for improvement.

- Ensure compliance with company policies, procedures, and safety regulations.

- Manage cash handling procedures, including cash register operations and bank deposits.

- Conduct regular staff meetings to communicate goals, updates, and expectations.

- Collaborate with the marketing team to plan and execute promotional activities

Qualifications

- Proven experience as a Retail Store Manager or in a similar role.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Customer-focused mindset with a passion for delivering outstanding service.

- Ability to analyze sales data and make informed decisions.

- Proficiency in using retail management software and MS Office.

- High school diploma or equivalent; a degree in Business Administration or a related field is a plus.

Working Conditions

The Retail Store Manager will work in a retail environment, which may require standing for extended periods. The role may involve working evenings, weekends, and holidays based on the store's operational hours. The manager should be prepared to handle a fast-paced and dynamic work environment.

Compensation

Compensation for the Retail Store Manager position will be competitive and commensurate with experience. Benefits may include health insurance, paid time off, employee discounts, and opportunities for career advancement.

This is a full-time position that comes with a fantastic benefits package! At the Palm Springs Surf Club, we value our team members and offer comprehensive Medical, Dental, and Vision insurance to keep you healthy and happy. Plus, enjoy generous Paid Time Off (PTO) to relax and recharge. Join us and be part of a team that cares about your well-being both on and off the clock!

Equal Employment Opportunity Statement

The Palm Springs Surf Club is an equal opportunity employer. We do not discriminate based on age, ancestry, color, disability, gender identity or expression, genetic information, marital status, medical condition, military and veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, or any other protected status.

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