Sales Manager Job at Toyota of Hemet, Hemet, CA

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  • Toyota of Hemet
  • Hemet, CA

Job Description

Job Type Full-timeDescriptionWe're seeking a high-energy, experienced Sales Manager to lead our growing team and deliver outstanding results across all customer channels - including e-commerce, phone, service drive, and in-store walk-in traffic.This is a key leadership role responsible for driving sales performance, maximizing customer satisfaction, and coaching a team of motivated professionals. The ideal candidate is both digitally savvy and customer-focused, with a proven track record in retail automotive environments. Key Responsibilities: Manage and coach a team of sales associates across multiple channelsOversee e-commerce lead flow and digital customer engagementOptimize phone call handling, follow-up, and conversion processesDrive service lane sales opportunities through consistent presence and coachingManage and convert walk-in traffic with an emphasis on personalized serviceCollaborate with internet, BDC, and service departments to ensure a unified sales strategyMonitor and report on KPIs, lead response times, and customer retention metricsEnsure compliance with company standards and all local/state regulationsSupport inventory management, pricing, and merchandising strategies RequirementsRequirements: Minimum 3 years of sales management experience in automotive high-volume retail Strong working knowledge of e-commerce platforms, CRM tools, and lead-handling processes Experience working with service drive sales strategies and in-store traffic flow Excellent leadership, communication, and team development skills High level of personal accountability and a results-driven mindset Bilingual (Spanish/English) a plus Valid driver's license and clean driving record

Job Tags

Local area,

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