Job Description

Server Position

Job Title: Server

Department: Front of House

Reports to: General Manager

Salary: $19.18/hour + Tips

Status: Part-Time, Non-Exempt

Location: Okane, 669 Townsend Street, San Francisco, CA 94103

Company Overview

The Omakase Restaurant Group is the brainchild of co-founder and CEO Kash Feng, a Xi'an born entrepreneur with an inclination for hospitality. Multi-concept in nature, the Omakase Restaurant Group serves the Bay Area and prides itself on offering the highest caliber Asian and American cuisine that remains quintessentially Californian.

Job Summary

The Lead Server is responsible for consistently delivering strong service results. This position ensures the restaurant is properly staffed, employees are on task, and that the restaurant is well organized, stocked, and cleaned. This position is also responsible for the business operating smoothly during the assigned shift. In this role, the Lead Server will partner with other members of management to keep the work environment safe and compliant with all relevant laws and regulations.

Primary Duties and Responsibilities

• Take food and drink orders from guests accurately and with a positive attitude.
• Enter orders into POS systems.
• Knowledge of the menu, with ability to make suggestions.
• Run food to tables and assist wherever needed.
• Check back with guests to ensure they are enjoying their meals and take action to correct any problems.
• Collect and process payment in a timely manner.
• Complete side work and other projects assigned by management.

The duties of this position may change from time to time. Omakase Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of Omakase Restaurant Group or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Minimum Requirements

• At least 2 years of experience as a server in a full-service restaurant.
• Knowledge of Japanese cuisine required.
• Knowledge of sake and wine required.
• Strong knowledge of food safety regulations.
• The ability to stand for long periods of time.
• Exceptional customer service skills.

Prerequisites for Employment

• Valid California ServSafe Food Handler Certification
• Valid Responsible Beverage Service Certification

Physical Requirements

The physical demands described here are representative of those that must be met by the Server to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Server is regularly required to stand, walk, sit, talk or hear. Frequently it is required to use hands and arms to reach, handle, or feel objects, tools, or controls. The Server is occasionally required to stoop, kneel, crouch, or crawl.

The Server must be able to lift and/or move up to 25 pounds, be able to work in a standing position for long periods of time.

Omakase Restaurant Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Omakase Restaurant Group will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

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