Job Description

Scope: Oversee the daily operations of our East Hampton boutique to ensure it runs smoothly and effectively. Duties include motivating and training a sales team of 2-3, create business strategies to drive sales and retain clients, keep a pulse on the local market, partner with sales and buying team to manage inventory and track best sellers. Always maintain best-in-class service standards.

· Achieve or exceed annual sales forecast in alignment with company expectation

· Manage and motivate the team to consistently meet store goals by up selling and cross selling techniques

· Provide management presence on the sales floor and ensure client experience expectations are being delivered

· Develop clienteling strategy and execute with staff to establish long-term relationships with key customers based on sales and marketing data

· Help create in store events/activations to attract new customers and retain current customers

· Set and assign monthly sales goals for staff with action plans to meet/exceed annual sales target

· Evaluate staff based on performance metrics and goals established with each individual team member

· Manage efficient back of house and ensure consistency with established operational procedures

· Ensure all daily tasks are completed without negatively impacting customer experience

· Provide weekly feedback to Buyer on merchandise, stock levels and overall store performance

· 3+ years in a retail apparel store management role at a complex customer-focused

· Operationally tech savvy and able to manage POS system, inventory, sales drops, and RTVs

· An established top-performer with relationships in the local market

· Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals

· A clear, honest, and empathetic communicator who's able to make tough decisions

· An entrepreneurial mindset. Must be a go-getter

· Must have a positive upbeat collaborator with strong interpersonal skills

· A resourceful problem-solver and out-of-the-box thinker when faced with challenges

Job Tags

Similar Jobs