Job Description

Security Officer

Join Cleveland Clinic's Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses, and other caregivers in a family-oriented, supportive environment.

Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As an Unarmed Security Officer, you will play an essential role in this mission and be a part of our growing organization. You will be responsible for protecting patients, visitors, caregivers, and hospital property by conducting regular patrols and enforcing facility policies.

A caregiver in this position works 12-hour shifts from 5:30AM 6:00PM, averaging 36 hours per week. Flexibility to work Monday-Friday, weekends and rotating holidays is required.

Responsibilities

A caregiver who excels in this role will:

• Patrol the internal/external premises while maintaining a high degree of courtesy and good judgment in dealing with the public.
• Monitor visitor conduct, ascertain legitimacy of suspected unauthorized persons, control parking and traffic flows, and enforce parking regulations.
• Maintain high tact and diplomacy.
• Demonstrate the ability to deal with diverse social, ethnic, and religious groups.
• Communicate with the public in a clear and concise manner.
• Maintain a working knowledge of traffic, parking, regulations, policies, and procedures.
• Provide physical restraint against those who endanger caregivers, patients, and visitors.
• Provide escort to personnel as appropriate.
• Apply restraining techniques, as required, to maintain safety and order within the hospital environment.
• Report on safety, security, and/or fire hazards.
• Recognize and make recommendations on safety violations and hazards.
• Demonstrate knowledge of fire control warning systems, evacuation routes, and procedures.
• Respond to requests for assistance from clinic personnel, patients, and visitors promptly.

Qualifications

Minimum qualifications for the ideal future caregiver include:

• Valid Driver's License (VDL) and maintain requirements for possession of a valid Florida driver's license.
• State of Florida Class D license.
• Good oral, written communications, interpersonal and analytical skills sufficient to document investigative activities.
• Ability to maintain a prominent level of confidentiality.

Preferred qualifications for the ideal future caregiver include:

• Chauffeur license.
• Two years of experience.
• Security, police, military, or customer service background.

Physical Requirements

Essential Duties: Demonstrates ability to withstand prolonged periods of standing, walking and/or operating a motor vehicle.

Physical Duties: This position requires extensive walking, standing, and sitting. Frequent talking and listening when directing or investigating concerns/incidents.

Frequent use of the phone, computer, fax machine, and company vehicles.

Working Conditions: The majority of the time the employee will spend commuting between and in the clinical buildings. Potential exposure to blood and blood borne pathogens is minimal while performing inquisitions and interviews. Exposure to chemicals during the course of an investigation may require the use of personal protective equipment.

Personal Protective Equipment: Proper attire and security accessories. Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range: Salaries shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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