Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Job Title: UX Researcher

Location: Urbandale, IA, 50322

Duration: 14+ Months

Job Type: Contract

Work Type: Onsite

Job Description:

Major Purpose

• Performs end-user facing research to gain insights that will impact an intentional user experience with the solutions and communicates insights for use in the design process.

• Stays abreast of new methods, technology, and trends that impact user experience research and design practices.

• Ensures the end-user voice is represented throughout the product development process and that the user experience is consistent with the user experience strategy.

• This level performs research, evaluations, and validations of moderate complexity, covering either a single user class with several personas or multiple user classes with a limited set of personas per user class. Insights and recommendations influence the design of solutions that span multiple product lines in a single platform, involving moderately complex but serial user interactions.

Major Duties:

• Uses appropriate research methodology, tools, and protocols to conduct user-centered research.

• Performs subjective and objective research both qualitatively and quantitatively, to gather deep end-user understanding.

• Leverages appropriate personas and ensures testing covers representative user populations and personas.

• Performs usability/heuristic evaluations and validations across the product or solution life-cycle.

• Communicates research insights resulting in recommendations and priorities for user-centric design.? Defines the most usable workflows that align with the explicit design philosophy for products and/or solutions.

Skills, Abilities, Knowledge:

• Knowledge of various competitive and market research methodologies and methods for organizing and accessing information.

• Understand how to represent user populations using meaningful personas.

Education

• Degree in an Engineering/Technology discipline or equivalent experience.

• University Degree (4 years or equivalent)

• Degree in an Information Technology discipline or equivalent experience.

• University Degree (4 years or equivalent)

• Degree in a Social Sciences discipline or equivalent experience.

• University Degree (4 years or equivalent)

• Miscellaneous degree or equivalent experience.

• University Degree (4 years or equivalent)

Work Experience

• Work experience in a team environment. (1 - 3 years)

• Experience using research software tools. (1 - 3 years)

• As a UX Researcher for the Intelligent Solutions Group you will support projects of moderate and high complexity through the execution of user research and experience metrics measurement.

Specifically, you will:

• Collaborate with product teams to identify research questions, assumptions and risks.

• Develop research plans to understand and measure ease of use, feature awareness, onboarding, adoption and utilization.

• Execute research with customers, analyze data and communicate insights and recommendations to product teams.

Requirements

• Reside within driving distance of the Intelligent Solutions Group Urbandale, Iowa and be available to travel regionally to conduct research with customers.

What Skills You Need

• Four or more years of experience planning, executing and analyzing UX research.

• Four or more years of experience working with cross-functional teams, such as: engineering, software development, marketing, and business leaders.

• Three or more years of experience of communicating research methodology, experience metrics, data analysis and research results to a broad range of stakeholders.

• Three or more years of experience with technology and product development processes.

What Makes You Stand Out

• Demonstrate ability to champion end user experience and to influence digital product designs across product areas.

• Demonstrate experience in product discovery, research and experience metrics measurement to inform experience definition and design concepts.

• Knowledge of agriculture and construction equipment and applications.

Education (or equivalent work experience)

• Ideally, you will have a degree or equivalent work experience in the following:

• Bachelor's degree in a Human Factors, Psychology, Engineering, Information Technology, Information Science, or related field discipline or equivalent experience.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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