Job Description

JOB TITLE: UX Researcher LOCATION: Atlanta, GA or San Francisco, CA (onsite) PAY RANGE: $64.00 - $74.64/hr DURATION: 6 months TOP 3 SKILLS: Proficiency in a range of research methods (e.g., usability testing, ethnographic studies, heuristic evaluations, card sorting, A/B testing), and the ability to apply or combine them effectively. Interest in conducting research across different technology/device focus areas. 35 years of experience in UX research or a related field (e.g., human-computer interaction, cognitive psychology, anthropology). Description: The candidate should be able to conduct research planning from start to finish fairly independently. Knowledge of concept testing, story boarding (knowledge of diary studies is a nice skillset, but not a must have). Want someone who is interested in the strategy aspect of the role as well. The job description is as follows: This role will expand our capacity, reduce costs, and ensure continuity in delivering user-centered innovation. Over the past 18 months, UX research has delivered measurable impact across our Entertainment group. This success has driven a surge in demand. However, our current capacityanchored by a single senior researcheris stretched thin. Without additional support, we risk delaying or forgoing research on high-priority initiatives. Key Responsibilities: Design and conduct mixed-methods research (qualitative and quantitative) to inform product and design decisions across key business/product areas. Utilize methods such as usability studies (remote or in-person), user interviews, literature reviews, surveys, ethnographic/field research, and other impactful methodologies. Collaborate with cross-functional teams (design, product management, engineering, data science) to define research goals and scope for projects. Manage and execute each step of the research process, including study planning, discovery, participant recruitment, conducting research activities and analysis, reporting, and communication. Synthesize research findings into actionable insights and communicate them clearly to stakeholders. Support the Sr. UX Research Strategist in developing research roadmaps and aligning research with business goals. Contribute to the creation, adoption, and improvement of research practices, methods, and guidelines. Required Skills & Qualifications: Proficiency in a range of research methods (e.g., usability testing, ethnographic studies, heuristic evaluations, card sorting, A/B testing), and the ability to apply or combine them effectively. Strong listening, analytical, and organizational skills. Experience with survey platforms and analysis tools (e.g., Qualtrics, SurveyMonkey, Excel, Tableau). Experience with qualitative research gathering tools (e.g., Dscout, usertesting.com). Ability to translate complex findings into clear, compelling narratives and visualizations. Excellent communication and collaboration skills, especially in cross-functional environments. Working knowledge of accessibility standards and inclusive design practices. Enthusiasm for a team-oriented, collaborative, highly innovative, and creative environment. Interest in conducting research across different technology/device focus areas. 35 years of experience in UX research or a related field (e.g., human-computer interaction, cognitive psychology, anthropology). Bachelors or Masters degree in HCI, Psychology, Sociology, or a related discipline. BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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