Job Description

Events Manager

Requisition ID: 2025-65560

Category: Sales/Marketing

Job Location: US-CA-San Francisco

Property: Hyatt Regency San Francisco Downtown SOMA

Compensation: USD $75,000.00 - $90,000.00 per year

Compensation Type: Yearly

Company Overview

Highgate Hotels is a leading real estate investment and hospitality management company, recognized as an innovator in the industry. With a portfolio exceeding $20 billion in assets and over $5 billion in revenue, Highgate operates in major markets across the US and internationally. The company offers expert guidance throughout the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools.

Location

The Hyatt Regency San Francisco Downtown SOMA combines chic design with exemplary service. Located in the South of Market district, it is within walking distance to Union Square, Chinatown, Fisherman's Wharf, and other attractions. The hotel features 686 guestrooms.

Overview

The Event Sales Manager develops strategies and initiates potential business accounts, including national, corporate, association, sports tournaments, and other group functions, to generate hotel business.

Responsibilities

• Understand basic sales techniques and customer service principles.
• Maintain knowledge of departmental policies, service procedures, and standards.
• Anticipate guest needs, respond promptly, and maintain positive guest relations.
• Solicit account leads and represent the hotel to prospective clients.
• Be familiar with hotel services, features, and local attractions to respond to inquiries.
• Manage group room blocks, prepare invoices, and review bills for accuracy.
• Prepare and distribute banquet event orders and negotiate contracts.
• Lead site inspections, attend trade shows, and make sales calls.
• Forecast group pick-up and participate in trade organizations.
• Perform other duties as assigned.

Qualifications

• Minimum two years of college; degree preferred.
• Excellent communication skills.
• 2-4 years of experience in sales or event services preferred.
• Strong relationship-building and networking skills.
• Outgoing, self-motivated, and personable.
• Experience in hospitality sales, conference planning, or conventions desirable.

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