Work From Home - Customer Service Job at Pioneer Strategy Group, United States

am5qN2pHbVFSWjdDZy83a3NheFRrT0hrT0E9PQ==
  • Pioneer Strategy Group
  • United States

Job Description

Job Title: Work From Home - Customer Service
Location: Remote
Job Type: Full-Time / Part-Time

About Us:

We are a premier travel concierge service dedicated to curating unforgettable travel experiences for our clients. We specialize in bespoke itineraries, luxury accommodations, and seamless travel planning. Our mission is to provide exceptional service, ensuring every detail is flawlessly executed.

Position Overview

We are seeking a  Work From Home - Customer Service  to support our clients and internal team with travel bookings, itinerary planning, data entry, scheduling, and customer service. This role requires a highly organized, detail-oriented professional with excellent communication skills and a passion for travel.

Key Responsibilities

Administrative & Data Entry Duties:

  • Enter and update client travel information, bookings, and preferences into internal systems. 
  • Maintain organized records of vendor contacts, pricing, and policies. 
  • Assist with invoicing, payments, and reconciliation of travel expenses. 
  • Conduct research on travel trends, destinations, and exclusive deals.

Scheduling & Customer Service:

  • Coordinate appointments and meetings for clients and internal team members. 
  • Manage email correspondence, responding to inquiries professionally and in a timely manner. 
  • Provide outstanding customer support via email, phone, and chat. 
  • Follow up with clients to ensure satisfaction and gather feedback.

Benefits:

  • Competitive salary based on experience. 
  • Flexible work hours and fully remote position. 
  • Travel discounts and perks. 
  • Opportunities for professional development and growth. 
  • Supportive and collaborative team environment.

Requirements:

  • Experience in customer service or administrative support. 
  • Strong organizational and multitasking skills with attention to detail. 
  • Proficiency in Microsoft Office, Google Workspace, and travel booking platforms. 
  • Ability to handle sensitive client information with confidentiality. 
  • Excellent written and verbal communication skills. 
  • Self-motivated and able to work independently in a remote environment. 
  • Familiarity with CRM software and data entry tools is a plus.

Job Tags

Full time, Part time, Remote job, Work from home, Flexible hours,

Similar Jobs

NCW Staffing

Dentist Job at NCW Staffing

Exciting Locum Opportunity for a Licensed Dentist in Plover, WI POSITION: LOCUM DENTIST RATE: $150/hour (additional stipend if necessary) Dates: March 10-14, 26-28, 31, May 1-2, 16, 23, June 6, 13, 20, 27, 30 Hours: Mon-Thur 8a-5p, Fri 8a-1p About the Role... 

Stateline Family YMCA

Wellness Coach Job at Stateline Family YMCA

 ...Wellness Center Pay Range $11.50-$12.50 Part Time 10+ hours per week with potential to increase hours Our Wellness Attendants provide a safe and positive experience for all members. Be present and approachable if members need assistance or guidance with equipment... 

Sigma Group

Levantine Arabic Speakers (Remote) Job at Sigma Group

 ...for the development of Artificial Intelligence systems with offices in Spain, the United States and the United Kingdom. Levantine Arabicspeakers are needed for voice recording project. This project will have a short duration. This is a flexible task that is to be completed... 

Performance Foodservice

Delivery Truck Driver, CDL Class A Job at Performance Foodservice

 ...Delivery Truck Driver, CDL Class A at Performance Foodservice summary: As a Delivery Truck Driver with a CDL Class A, you play a vital...  ...required. Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements... 

Sunrise Landscape

General Manager, Installation Operations Job at Sunrise Landscape

 ...design and installation company, has been serving Florida with a commitment to service excellence. They have an opportunity for a General Manager, Installation Operations, to lead their Ft Myers Commercial Landscape Installation Branch. This role will be responsible for...